What Is Self-Exclusion?
Self-exclusion is a voluntary process where you ask a gambling operator to restrict your access to their platform for a defined period. It is one of the most effective responsible gambling tools available and is supported by all licensed operators.
Choosing to self-exclude is a positive, empowering step â not a sign of failure. It means you are taking control of your gambling habits and prioritising your wellbeing.
How to Self-Exclude on Betika
You can request self-exclusion directly through your Betika account or by contacting their support team:
Alternatively, contact Betika's customer support team directly via live chat, email, or phone. They are obligated to process your self-exclusion request promptly and without judgement.
Self-Exclusion Duration Options
Betika typically offers the following self-exclusion durations. Choose the period that feels most appropriate for your situation:
- Cool-Off (24â72 hours) â a short break to pause and reflect
- Short-Term (7 days) â a week-long pause from gambling
- Medium-Term (30 days) â a month away from the platform
- Long-Term (6 months / 1 year) â an extended exclusion for serious recovery
- Permanent â indefinite exclusion with no reinstatement
During any exclusion period, your account will be blocked, you will not receive marketing communications, and any open bets will be managed in accordance with the operator's terms.
What Happens During Exclusion
Once your self-exclusion is activated, the following will take effect:
- Your account will be suspended and you will not be able to log in
- All marketing emails, SMS, and push notifications will stop
- Any remaining balance can be withdrawn (subject to operator terms)
- Re-activation requests within the exclusion period will be refused
- After the exclusion period ends, reinstatement requires a deliberate request â it is not automatic
Additional Self-Exclusion Resources
Self-exclusion from a single operator is a great first step, but consider registering with multi-operator schemes and seeking additional support to strengthen your recovery:
- GamStop (gamstop.co.uk) â excludes you from all UK-licensed gambling sites at once
- Gamban (gamban.com) â blocks gambling sites and apps on all your devices
- BeGambleAware (begambleaware.org) â free counselling and support services
- GamCare (gamcare.org.uk) â national helpline and therapy sessions
- Talk to your GP or a mental health professional for clinical support